Distributor ASK LABO Co., Ltd.
Name of Chief Operating Officer: Yoshiyuki Karahashi
Postal code 151-0061
Address 1-51-1 Hatsudai, Shibuya-ku, Tokyo
Hatsudai Center Building
Public email address info★e-cosme.co.jp Please replace the "★" symbol with the "@" symbol.
Homepage address https://silk100.co.jp/
Products: Skin care products, cosmetics
Sales quantity Information will be sent via email upon inquiry.
Explanation of charges other than product price
Shipping outside of Japan will be done by Japan Post's Air Freight EMS. Shipping costs vary depending on location, so please email us for information and pay by credit card. .
Application validity period: 7 days
Delivery time [In case of cash on delivery]
We will ship within 3 business days after confirming your order.
You can specify your request from 3 business days after your application date, but if we are unable to meet your request, we will contact you by email.
Regarding returns and defective products
Return Deadline Returns and exchanges must be made within one week (7 days) after receiving the product.
Please let us know the details by email.
Return shipping fee We will bear the return shipping fee for defective products. Please send it back by courier (cash on delivery).
Please note that the customer is responsible for the shipping costs for returns due to the customer's convenience.
Defective products We will replace the defective product at no cost to you, including all return shipping charges and shipping charges from our company for exchanges.
Please contact us by email to notify us of your return or exchange, and send it back via courier (cash on delivery).
Please note that the shipping costs for returns will be borne by the customer.
